March 10th, 2007

No Other Email than Yahoo!?

Just a silly little story.

I got a call from an agent of PLDT Mydsl yesterday who informed me of a “promo” they’re offering to their current subscribers:

1 month free DSL with 1-year contract
3 months free DSL with 2-year contract

I wasn’t at all taken by their measly promo. I was expecting more in the lines of a free pc for putting up with their crap service for 2 years! They should thank Bayantel for not having their DSL available in my area or else I would have already switched a long time ago.

Going back to the story, the agent asked for my email address. I said: “andrew… at… alleba”. She interrupted me. “Ano yun sir?”. “andrew… at… a-l-l-e-b-a dot com”, I muttered. She answered, “Sir, andrew at alehba dot com? Hindi sya Yahoo?” “Hindi” “Sigurado ka sir?” “Oo” “Bago sya na email sir?” “Hindi.” “Ahh sige ok sir.”

Translation:

(agent asks for my email address)

“andrew… at… alleba”

“What’s that sir?”

“andrew… at… a-l-l-e-b-a dot com”

“Sir, andrew at alehba dot com? Is that a Yahoo! email address?”

“No.” (obviously!)

“Are you sure?”

“Yes.” (duh!)

“Is that a new email service?”

“No.” (double duh!)

“Ok sir.”

I wonder why she would think that Yahoo! is the only email service in the whole world?! Just goes to show how “world-class” PLDT is.

Posted in Email


  1. 3 Comments

  2. Blogieblog said...

    and this is why u r going to win that blog award… 😉

    Mar 10, 2007

  3. Waltzib said...

    It’s really annoying. I got that phone call too for our news agency’s account. And I went through the same ordeal.

    I didn’t want to put down the caller, but I asked her if she really wors with PLDT! (She spoke like she was selling lunch-in-a pack from the neighborhood cook.)

    Then I remembered how we lost myDSL connection at least four times last month. Then I gave up: Yeah, I think you are from PLDT.

    Now they flaunt some business value (so to speak) by pretending they are kind (with free 1 month DSL connection).

    I’m sure they’re dangling an offer to prevent users from leaving.

    Mar 11, 2007

  4. mann3r said...

    A yahoo minded internet provider, they should know this, why dont he know an email like .pldtdsl extension? Worl class it is.

    Mar 18, 2007

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