I read about Marc Macalua’s lousy time with PLDT MyDSL. All I can say is — Dude, I know how you feel. I’ve been languishing with MyDSL forever because it’s the only damn DSL service available in my area. Frequent lost connections, extremely sluggish download times (way below what’s being advertised) and outages are just some highlights of my love-hate affair with MyDSL.
In an act of utter desperation, I took up LiveJournal user faithlessphil’s advice on switching my DNS to somehow improve my online plight. According to him, PLDT had run out of IP addresses that they are now taking them from as far as Johannesburg. Ok, that might be a stretch. But who cares? PLDT MyDSL is crap. He recommends using OpenDNS’s faster and more secure DNS servers. I’m on a Linksys wireless network. Setting it up took under a minute and there’s no registration required!
The results?
I have noticed a bit of an improvement in accessing US-based sites such as Friendster and MySpace and my sites got a bump up in response and loading times as well. As for downloading, speed improved about 15-20%. Maybe it’s psychological, but i’ll take all the help that I can get. I’ll see how OpenDNS lives up to its promise in the coming days. But from all the buzz it’s been getting, looks like it’s the Real Mccoy.
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August 27th, 2008 at 5:32 am
Diyos Ko Naman PLDT Ayusin Niyo Naman Serbisyo Ninyo.. Hindi Maganda Ehh… Ayus Ayusin Nyo Ahh?? Sobrang Bagal Talaga Ehh… Sana Lang Nababasa Nyo Toh!!
August 18th, 2008 at 6:12 pm
Hello smartbro, this is the nth time I would raise this issue.
You are blocking 95 % of the websites!! We can not effectively use your service.
Please give us credit. You can’t just take money off people and provide lousy service. That is not good business practice.
I have emailed you August 13, text Smart Support many times too at # 0918 500 3000.
I have also visited your office in Robinsons Galleria last week but the your service worsened and nobody bothered to call us to tell us how to fix it.
What’s going on? If you can not provide service then stop advertising it. You are cheating the people.
August 11th, 2008 at 9:45 pm
yeah i agree this damn myDSl of pldt suck so much, errr we pay for like 1400 for 1mbps net and landline and what we get? a fuckin slow 50/kpbs per sec download , realy suck! because it must be 100-300kpbs per sec when i compare it on other internet service they only pay for like 500 and its like our speed already WTF and only a 500kpbs or somelike. Well We All Know that PLDT only gives their BIG RUN on new customers and after 3-10 days ur SPEED WILL SUCK.
August 7th, 2008 at 3:04 am
i believe that everyone in the pldt my dsl costumer’s hotline talks like a parrot.. coz… they only repeat what they they said when you complain about your DSL Connection… They not just SUCKS!!!! They are way worse… thank God i am a month away from my one year nightmare of their service.. so Guys Out there… getting a pldt service…THINK AGAIN!!!!!!!!!!!!!!!
July 27th, 2008 at 7:58 am
yup, pldt’s customer service is the worst. I have the plan xperience which promises 1mbps (in theory) but practically it delivers only half of what it promises and the tech guy that came to our home only did one thing.. used the speedtest in their site. Then told us everything was fine. That the speed is “allowable”. Allowable my ass! how can they say that when you get the half the speed of what you actually paid for. And its not like im living in the southern regions of the phil either! im from manila and the way they treat customers are stupid! the customer hotline is no help either. I think that the agents there are either ojt students or total noobs! >,<
July 25th, 2008 at 1:33 am
MY PLDT DSL (SUCKS!!) TOO SLOW weak CONNECTION AND (ALWAYS DISCONNECT)when you call customer support they wil repeat what other says..and service is slow..cuz they SUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
July 22nd, 2008 at 3:40 am
I have a plan 990 bundle from PLDT since Jan of 2008. At first it was ok, surfing is fine but when I get to use torrent, it was NOT enough. AS advertised, max speed is 384kbps, at speedtest.net, I get an ave of 250kbps, divide it by 8 to get kBps w/c is around 31kBps, my download speed in bit torrent - this is slow - swerte pa kung nasa 30kBps. I looked at globe plans and they have a bundle at 1Mbps at P1300. Problema naka lock yung pldt namen up to 1 year, damn. sana when it comes to these packages ang lock-in eh 6 months lang, para naman mag improve sila ng services nila.
July 2nd, 2008 at 2:04 am
“NO” to Pldt dsl!!!! Talking about PLDT is a nightmare for me lately when i asked them for a DSL connection, it was a 990 DSL Plan i sign for and paid Php.1,200.00 for the modem, upon payment my receipt was issued and told me connection will be settled w/in a week. To be exact it was already 10 days and no PLDT DSL showed up!!!! I started to get disappointed upon hearing other DSL business around my area can service the same day, and how business friendly and prompt they are…..so to make all this details short i called their office to stop the work order(i already paid) and told them to just return my money back…and it’s another BIG disappointment that the PLDT told me refund will be issued to me after six months. Totally a crappy, lousy PLDT DSL system….sucks!!!! I agree w/ all the reviews of unhappy customers i have read on the net about PLDT. If they continue to be LOUSY, they’ll loose business
To customer in need of internet service, no to PLDT DSL.
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