I read about Marc Macalua’s lousy time with PLDT MyDSL. All I can say is — Dude, I know how you feel. I’ve been languishing with MyDSL forever because it’s the only damn DSL service available in my area. Frequent lost connections, extremely sluggish download times (way below what’s being advertised) and outages are just some highlights of my love-hate affair with MyDSL.
In an act of utter desperation, I took up LiveJournal user faithlessphil’s advice on switching my DNS to somehow improve my online plight. According to him, PLDT had run out of IP addresses that they are now taking them from as far as Johannesburg. Ok, that might be a stretch. But who cares? PLDT MyDSL is crap. He recommends using OpenDNS’s faster and more secure DNS servers. I’m on a Linksys wireless network. Setting it up took under a minute and there’s no registration required!
The results?
I have noticed a bit of an improvement in accessing US-based sites such as Friendster and MySpace and my sites got a bump up in response and loading times as well. As for downloading, speed improved about 15-20%. Maybe it’s psychological, but i’ll take all the help that I can get. I’ll see how OpenDNS lives up to its promise in the coming days. But from all the buzz it’s been getting, looks like it’s the Real Mccoy.
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September 23rd, 2008 at 7:13 pm
i really am disappointed with the service of pldt..
it sucks.. they are only good at advertisements but not with the service they render to all their costumers. i’ve been complaining with our internet connection but what do i get? nothing but stupid promises. why is there such kind of company existing.. darn..
September 27th, 2008 at 6:01 am
PLDT MyDSL SUCKS!
it just f***ing randomly disconnect! DARN it! i’m an addict player of online games.. now this f***ing DSL sucks..
2 thumbs down.. 0 stars for them…
September 29th, 2008 at 6:33 pm
i cant connect to any website but can play level up
games.
my i have a plan 1mbps of pldt. my router, tp-link.
it is weird that i cannot access any website and yet can play level-up games….
October 3rd, 2008 at 6:54 pm
bad 3p na plan 990 yan!!! kada saktong 2hourz na di-disconnect ng bonggang bongga!!!!! nakaka windang..!! ammppfffuufuu!!
October 4th, 2008 at 3:38 pm
This is off-topic. I was at WordPress Toronto, Day 1 today (Day 2 tomorrow). Matt Mullenweg presented today (got sneak peak of WordPress 2.7). I just wanted to tell you that during his PRESENTATION to the Toronto audience today… Matt Mullenweg mentioned Philippines in a very positive way. Specifically:
1. WordCamp Philippines had the most interesting venue he’d attended so far in 2008. He mentioned the swimming pool and dinner.
2. He said that WordCamp Philippines had the most interesting logo that he’d seen so far… and that his WordPress logo itself needed to catch up in coolness factor. He said this to Toronto audience.
And he showed 3 pics from WordPress Philippines – venue, t-shirt, and logo. The audience seemed to be impressed with the logo, based on reaction of ‘wows’ I heard.
Next, I was able to get a brief video footage (very short0… a shout-out to WordPress Philippines folks. I’ll try to post this video soon, in a few days when I find the time.
October 5th, 2008 at 3:29 am
yes i agree pld mydsl sucks i have a plan 990 for 1 year the service is still crapy i pay for 1010 per month. i suffer also from disconnection, packet loss, and slowdown when you check your speed you get half the speed you get instead of what is initially said in the ADV. hope pldt improved there service on networking. good internet service provider means good connection. they need a pro technician and pro agents to solve the problem faster. you waste your money and your time just to call them and no sudden feed back. if someone reading this from PLDT hope they know what they what they’ll do. maybe after a year they will lose they valued costumer. they have the money to develop or buy a good ISP. why provide a service that is lousy and crappy. maybe the one that handles the repair in the connection is to lazy just to even fix or adjust the required setting for that connection. maybe they need more technician handling that connection. really is it really takes too long to fix that dammm connection settings, the only thing you need do is adjust the setting for that connection and proceed to the next one. i suggest they improve their ISP. or buy a new one.
October 16th, 2008 at 8:25 am
PLDT’s lousy broadband is not just killing their DSL and Smart Bro services, my local cable company, Satellite Cable Network Inc, recently switch from a Comclark/Globe backbone which worked great to PLDT. Yes, it it benchmarks great with speedtest.net test on teh PLDT server, but as for browsing, downloands and BT’s I think dial-up might be better – I swear that packets are being delivered by EDSA jeepneys. I have read bad reports about Globe’s broadband, but surely it can’t be worse. I would accept the speed issues in remote provinces, but NCR and central Luzon? I’m sure eventually things will improve…
October 28th, 2008 at 6:59 am
alam niyo ang gawin ninyo tawag kayo sa PLDT tapos ireport niyo nga ung problem niyo. Tulad nalang ng akin 999 binabayaran ko tapos below 500kbps lang ung nakukuha ko. Kaya tumawag ako sa PLDT then sabi ko bawal yung ginagawa nila at pwede ko silang ireport sa DTI. ayon after 1day nasa 980kbps na connection ko. utakan lang yan.hehehehe
October 29th, 2008 at 7:12 pm
I was upgraded to DSLAM a few days ago. Im on 1mbps already from 500kbps. When I connect my pc direct to the PLDT dslmodem I dont get data loss interruptions. But when I connect using a Linksys router, I get packet loss every 10 minutes and it reconnects and data is on again. It is a problem cause it interrupts my applications.
What could be the problem? Im on DHCP IP obtain automatically no need for username and password. Everytime devices are connected to the Linksys router, I get a data disconnection every 10 minutes and then it reconnects. What is the problem? Anyone experience same? Kindly please share…
qc_guy
November 2nd, 2008 at 5:59 am
My PLDT DSL is great! In the mornings that is. When it’s daytime like 6:00 am to 5:00 pm everything is smooth and fine. But when clock strikes 6:00 pm, yes it’s like regular clockwork for 4 days or so now, when it’s 6:00 pm everything goes crazy. I have disconnections every 10 minutes, regularly! The disconnects lasts for only about a minute or so but as someone here also said I’m a fan of online games and when the disconnects hit I’m kicked out of the game and have to log on again. It’s like they turn a switch or something when it hits 6:00 pm and it will last til the morning. I’m gonna go over to their office tomorrow and let them have a piece of my mind and hope they actually do something about it.
AM – PLDT DSL is great and works according to specs for me.
PM – Sucks big time…
November 4th, 2008 at 8:56 pm
ohhhhhhhh, this is insane pati did2 nagpa uusapan yan.. grabe ako honestly… our company is experiencing this bad service they have… grabe nakaka wala ng gana… but we don’t have a choice… kundi… lunukin lahat ng kamalasan… saba nga nila hindi lahat naman cguro tulad ng na experience namin meyron ding nakaka gusto sa services nila kaya nga… swerte2x lang ang buhay… waheheheh ang sakit isipin…
December 27th, 2008 at 11:24 pm
Drop by the brand new community page for PLDT at getsatisfaction.com
One of the better ways to consolidate all praise | rants for PLDT.
January 7th, 2009 at 5:55 am
bumagal yung dsl plan 990 ko after pinakialaman ng pldt yung dialer. Tinanngal then bumagal na. 15kb to 36kb na lng nakukha ko. dati umaabot pa ng 52. ewan ko kung mabilis na ang 36 pero d ata to yung napagkasunduang speed eh. fck tlga.
January 18th, 2009 at 5:34 am
Hmmmmm… wana hear my story??? Lol, my internet connection is 6kbps and its max is 20kbps only hahaha… 2 pldt technicians already looked and tried to fix this fuckin problem but till now im still getting the same connection speed. and their solution is to upgrade my “DSL PLAN”.. “PUTANG-INA NYO PLDT!!!!!”
January 20th, 2009 at 1:32 am
Finally!!! May mga kasama na ako!!! nyahhahahaha!!! gusto ko lang ishare ang ISA sa mga experience ko sa PLDT. One time nasagi ng truck ung line ko ng Internet… Eh di nireport ko kaagad sa PLDT. Sabi pupunta daw aayusin……. 2 days ng pagaantay!! ala pa din. tinawag ko ulit… ganun ulit!! lintik na PLDT yan!!! antagal ng service nla. Ginawa ko na lang dahil may friend ako na nagtratrabaho sa di—– (other Internet Provider dito sa amin…) siya nalang ang nagkabit!!! TAPOS ang problema!!! Ito example lang yan kung gaano KAGANDA (kuno!!) ng PLDT. Trabaho nila napunta na lang sa iba. mabilis!! Libre pa!! nyhahahahah!! di gaya ng PLDT bulok na…. mabagal pa…
February 13th, 2009 at 6:26 am
makukulong ba ako if di ko babayaran ang 12taw mahigit na bill ng pldt??
February 13th, 2009 at 6:39 am
wanna tell pala kung bakit ayaw ko na magbayad… pagsamasamahin po lahat ng reklamo ng mga sumulat d2 yun na din yung sa akin… disconnection, slowdown, walang connection not only days but weeks, walang dial tone, walang modong mga taga customer service na hina-hang ang phone, 24 hours feedback daw 48 hours na wala pa rin,ano pa ba? ma email ka naman na parang tanga na auto reply naman ang sasagot sau… tsk tsk… feel na feel ko talaga na nasa pilipinas pa tlaga ako0000!!!!!!!!!
February 16th, 2009 at 4:39 am
I never had much stress and hassle time since we subscribed to PLDT myDSL. The trend is, If you don’t have any phone line yet it will cause you to wait much 100x time until the internet service will be activated, for us we actually waited for 3 weeks before the phone line was installed and at this very moment we remain not getting any internet access yet. (pain pain pain 100x) I already emailed the said company but it seems that I am only getting a mediocre response. We also received some calls from their team but then they will just leave you an impression of….. do these people really know what they are doing?..
I personally do not deserve such service or should I say treatment. I work in a call center for internet access abroad and our clients are really demanding about the service I myself also deserve to demand in getting the service I deserve…
This is not worth it after all…
March 1st, 2009 at 4:50 pm
mmmm DSL is broadband, and theres 64k dial up so yea.
March 3rd, 2009 at 2:37 am
shit i apply Monday morning
on their office with their GOOD AND GENEROUS
Agent? they said i have been installed by 1 week
after i apply but 2 weeks ago i just w8 and w8 with full of anger and disappointed shit wheres the AGENT with full
of good threats wew….
March 10th, 2009 at 8:39 am
three years later and I TELL YOU PLDT MYDSL STILL SUCKS!!! I am paying for the 512 plan, and my internet connection is SLUGGISH every morning and now, its a miracle that I’m even online! Up until now this WHOLE PAGE HASN’t LOADED YET. I could pretty damn well write a whole novel here to rival the romance of the three kingdoms and the page would not have finished loading. And trust me CUSTOMER CARE OR CUSTOMER SERVICE has no CARE OR SERVICE AT ALL! I would have availed of skybroadband if only they had service for our village. I am definitely moving over to bayantel. THey have double speed in the wee hours, faster regular speed and a more dependable connection at LESS the PRICE. PLDT you can !)@*_@)**!))_@_(*(*!
April 19th, 2009 at 5:00 am
ito ang bago ng pldt ngaun, 1,200 ang binabayaran ko then install nila sa phone ko, nag take ng broadbandtest ang result a 1.1 mb/s so tama lang sa binabayaran ko.. so pirma naman agad ako ng 1 year contract sa kanila after 1 month, yung speed ng internet bumabagal na then after 2 months, nag check ako ng broadbandspeed test and the result is 42 mb/s.. then report ko sumagot ang mga customer service may problem daw sa main server nila at ang solution nila monitor na lang daw ang brodband speed… up to now. ganun pa rin walang pagbabago.. iniisip ko ngaun mukhang, scam na ang nangyayari! papadalhan ka ng bill na 1,200 a month syepmre mapipilitan ka magbayad pero yung service naman ng internet nila ay sobrang bagal.. wala dun sa pinagusapan na 1.0mb/s speed.. haaaay!
May 4th, 2009 at 1:12 am
PUTANGINANG PLDT MYDSL ! WALANG KWENTANG SERBISYO, idiota na mga customer service and cant speak english for shit, bagsak sa mga normal na CC! as for mydsl connection fucking intermittent bullshit dsl hindi DSL to dial up to less than 56 kbps normally, swerte na kung mag hit ng 56, at mas swerte pa kung hindi mag drop yung internet! wala pang isang araw na hindi nag drop and internet galing sa pldt mydsl! PUNTANGINANG PLDT MYDSL! WALANG KWENTA, MAGALING AT MABILIS LANG MAG-BILL! KAHIT ILAN MAG COMPLAIN WALA PARIN GAGO TALAGA YAN MGA PLDT MYDSL! MGA TAMAD NA MANLOLOKO, MAGNANAKAW KURAKOT COMPANY!
May 22nd, 2009 at 5:58 am
lahat ba ng user dito PLDT crap sali niyo na ang ibang ISP taking advantage limiting the DL speed atsaka distributing singe or same ISP to many consumers, w/c means slowing down the DL and internet speed plus putting loop IP to confuse the internet speed causing slowlyness of the DL speed… and others….
June 1st, 2009 at 12:48 pm
all the philippines need is a kickass company that outmatches pldt dsl. soon they’ll all die and lose their business.
June 1st, 2009 at 12:53 pm
ung experience ko nnamn sa mga gagong yan ehh ang sobRANG tgal nila. ung sa line nga eh nagpaanu NDD aq alam mo last 3 weeks pa un hanggang ngaun di parin ginagawang NDD ung phonek o FUCK U DSL
June 24th, 2009 at 4:15 am
PLDT is playing cool but if you undressed them you will see the worst. Many times i encounter to only access yahoo and myspace but no other site.
When you try to report it they will say “there’s no problem with our connection sir!” Damn stupid rep. I never ask to check their conection but my connection.
Why did they always check their connection to the sub station not the sub station to the client? I have read in other forum that most of their costumer service rep is OJT student. Can’t blame them but the ADMIN is to blame. Do something PLDT admin….
June 27th, 2009 at 11:48 pm
guys, check out this website of PLDT. relaunch daw ng QIK. which they did last year. http://myworldmydsl.com/qik/home.aspx